- At Codupha HCM and branches, call centers’ staff are well trained at regular intervals to meet the requirements of:
- Answering FAQ and complaints
- Customer Service includes: Call center, Invoicing, Hotline.
2. Physical Delivery
- Delivery Team: experienced, professional. Each team is lead, assessed by a team leader.
- Means of transport: includes 35 trucks and 36 motorbikes. Furthermore, Codupha outsources other transport services.
- Delivery as per schedules and itineraries, including emergency deliveries.
